Table of Contents Section 1: Orientation to Hospitals, Medical Centers, and Health Care 1. Health Unit Coordinating 2. Overview of Health Care Today 3. The Nursing Department and Medical Staff 4. Communication Devices and Their Uses Section 2: Personal and Professional Skills 5. Communication and Interpersonal Skills 6. Workplace Behavior 7. Management Techniques and Problem-Solving Skills for Health Unit Coordinating Section 3: The Patient’s Electronic Record or Paper Chart 8. The Patient’s Electronic Medical Record or Chart 9. HUC Role in Processing of Electronic, Pre-Printed, and Handwritten Doctors’ Orders 10. Patient Activity, Patient Positioning, and Nursing Observation Orders 11. Nursing Intervention or Treatment Orders 12. Nutritional Care Orders 13. Medication Orders 14. Laboratory Orders 15. Diagnostic Imaging Orders 16. Other Diagnostic Studies 17. Treatment Orders 18. Miscellaneous Orders Section 4: Health Unit Coordinator Procedures 19. Admission, Preoperative, and Postoperative Procedures 20. Discharge, Transfer, and Postmortem Procedures 21. Reports, Infection Control, Emergencies, and Special Services
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