Table of Contents Part I: Core Concepts Overview 1. Leading, Managing, and Following 2. Developing the Role of Leader 3. Developing the Role of Manager 4. Nursing Leadership and Indigenous Health 5. Patient Focus Context 6. Ethical Issues 7. Legal Issues 8. Making Decisions and Solving Problems 9. Health Care Organizations 10. Understanding and Designing Organizational Structures 11. Cultural Diversity in Health Care 12. Power, Politics, and Influence Part II: Managing Resources 13. Caring, Communicating, and Managing with Technology 14. Managing Costs and Budgets 15. Care Delivery Strategies 16. Staffing and Scheduling (available only on Evolve) 17. Selecting, Developing, and Evaluating Staff (available only on Evolve) Part III: Changing the Status Quo 18. Strategic Planning, Goal-Setting, and Marketing 19. Nurses Leading Change: A Relational Emancipatory Framework for Health and Social Action 20. Building Teams Through Communication and Partnerships 21. Collective Nursing Advocacy 22. Understanding Quality, Risk, and Safety 23. Translating Research into Practice Part IV: Interpersonal and Personal Skills Interpersonal 24. Understanding and Resolving Conflict 25. Managing Personal/Personnel Problems 26. Workplace Violence and Incivility 27. Inter and Intraprofessional Practice and Leading in Professional Practice Settings Personal
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